Shipping Questions
International Holiday Schedule
As we get closer to the holidays we want to make sure that all of our International Customers are choosing the best shipping options to get your item(s)by Dec 23rd. Right now we are recommending that International customers get USPS Priority Mail ...
Do you ship to a PO BOX?
Yes, we can ship to a PO BOX. During checkout, you will find options for both USPS and UPS; you will need to choose a USPS option for your shipment if you would like to use your PO BOX for delivery. Here are the USPS Options: US Post Office ...
APO/FPO Shipping Times
We do ship to military APO/FPO addresses! Please keep in mind that these estimations are for the continental US and that your delivery will take approximately 1-3 weeks longer that the estimated time. You will be able to choose from these shipping ...
Do you deliver on Saturday?
At this time we do not offer Saturday deliveries. We suggest that if you need your item(s) on the weekend that you choose an option that will allow your package to be delivered on that Friday ! For example: If you are placing your order on Tuesday ...
What shipping options are available?
We do offer various shipping options: Domestic United States Customers : United States Postal Service Shipping Options : - USPS First Class - 5-7 business days - USPS ...
Do you ship to my Country?
We do ship all over the globe! So, to find this information you can just add the items to the cart and select your country before even checking out.This will pull up all of the shipping information and the cost ! If in a rare occasion your country ...
First Class International delivery times
First Class International is the slowest and cheapest method of shipping internationally, and does not offer tracking information. Below are delivery estimates by region. Europe United Kingdom & Ireland: 3-5 weeks Western Europe: 3-6 weeks ...
Do you ship to APO/FPO addresses?
We do ship to military APO/FPO addresses! Once you add the items to your cart and continue to place your order, you can select USA APO/FPO as your country and this will enable you to use your military address. You can still enter different billing & ...
Why don't I have a tracking number (International)?
USPS First Class International If you are an international customer and have chosen USPS First Class Shipping tracking information is unavailable, as this is the slowest and cheapest method of International shipping. Shipping times may vary per ...
Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make ...
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Do you ship to my Country?
We do ship all over the globe! So, to find this information you can just add the items to the cart and select your country before even checking out.This will pull up all of the shipping information and the cost ! If in a rare occasion your country ...
Can I change my address?
If your order status is currently "waiting approval", please contact our customer service team at our help hotline. We may still be able to make changes before being processed. Orders with the status of "sent to warehouse", or orders that have ...
Return/Exchange Info
You can return any item as long as it has not been worn or washed. Body jewelry must be unopened, and swimwear/underwear/cami-panty sets must still contain the hygiene stickers and be in new condition. Please send the items to the below address with ...
Why is my package being returned?
If you followed your tracking and your package is being returned to us, there could be several reasons why : Invalid address Missing apartment/suite number Recipient unavailable to accept delivery Package severely damaged in transit Recipient ...
Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make ...