Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make sure that the link for your tracking number is taking you to www.ups.com! This First Class option will need to be tracked via UPS. We also recommend logging on to the UPS website and copy & pasting your tracking number to view your information. ** Budget shipping is UPS Mail Innovations which is a sub-service of the US Postal Service. For our International customers: - If you have chosen Priority or Express International shipping, tracking will become available within 3 business days from the shipment date. -If you selected the USPS First Class Mail International option : this is standard international mail delivery and does not offer tracking information. For more information on your delivery time-frame please see this article: http://help.superherostuff.com/customer/portal/articles/1367477-first-class-international-delivery-times or email us at email@example.com
Why don't I have a tracking number (International)?
USPS First Class International If you are an international customer and have chosen USPS First Class Shipping tracking information is unavailable, as this is the slowest and cheapest method of International shipping. Shipping times may vary per ...
Why is my Watch not working ?
When you receive your watch, it may not be working for you right away. This is because there is a small plastic spacer that is attached to the dial of your watch. (This dial is located on the side of the watch) Once you remove the plastic spacer, ...
Why is my package being returned?
If you followed your tracking and your package is being returned to us, there could be several reasons why : Invalid address Missing apartment/suite number Recipient unavailable to accept delivery Package severely damaged in transit Recipient ...
International Holiday Schedule
As we get closer to the holidays we want to make sure that all of our International Customers are choosing the best shipping options to get your item(s)by Dec 23rd. Right now we are recommending that International customers get USPS Priority Mail ...
Can I save my cart?
We currently do not have an option to save your shopping cart at this time. We are working on this please check back with us !