Do you ship to my Country?
We do ship all over the globe! So, to find this information you can just add the items to the cart and select your country before even checking out.This will pull up all of the shipping information and the cost ! If in a rare occasion your country is not listed in the drop down panel, please e-mail us at email@example.com for more information about how we can get an order out to you !
Do you ship to APO/FPO addresses?
We do ship to military APO/FPO addresses! Once you add the items to your cart and continue to place your order, you can select USA APO/FPO as your country and this will enable you to use your military address. You can still enter different billing & ...
Do you ship to a PO BOX?
Yes, we can ship to a PO BOX. During checkout, you will find options for both USPS and UPS; you will need to choose a USPS option for your shipment if you would like to use your PO BOX for delivery. Here are the USPS Options: US Post Office ...
What is the difference between my Billing and Shipping addresses ?
Billing address : Is the address that you have on file with your card issuer or bank! It is very important to include the correct billing address on an order so that we can successfully process your payment. If your billing address is not entered ...
Is the Hero Box a subscription?
Currently we do not have a subscription service for Hero Boxes. It is a one-time purchase. No strings attached! You can order the character boxes as often as you like, they ship out within 1-3 business days from the purchase date. This box does not ...
I received the incorrect item
If you received an incorrect item, please contact our customer service team for assistance. You can email us at firstname.lastname@example.org or call us at (201) 984-HERO (201-984-4376) Monday – Friday 8am – 5pm EST. Please do not ship back your item ...