Why don't I have a tracking number (International)?
USPS First Class International
USPS Priority/ Express International
- If you are an international customer and have chosen USPS First Class Shipping tracking information is unavailable, as this is the slowest and cheapest method of International shipping. Shipping times may vary per destination. If you have questions pertaining to delivery times please Contact Customer Service.
If you have any further questions pertaining to your international shipment please Contact Customer Service by e-mail at firstname.lastname@example.org or by phone at 866-787-4376.
- Tracking information is available for these methods of shipping, However tracking could take 48-72 hours to be updated. E-mail notification will be sent when your tracking information becomes available.
Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make ...
International Holiday Schedule
As we get closer to the holidays we want to make sure that all of our International Customers are choosing the best shipping options to get your item(s)by Dec 23rd. Right now we are recommending that International customers get USPS Priority Mail ...
First Class International delivery times
First Class International is the slowest and cheapest method of shipping internationally, and does not offer tracking information. Below are delivery estimates by region. Europe United Kingdom & Ireland: 3-5 weeks Western Europe: 3-6 weeks ...
I don’t have my order receipt how can I do a return?
You can still do a return or exchange with us if you do not have your order receipt (packing list) that came in your package. You will need to include this information in the package with the item(s) you are returning: -Order Number -Contact ...
I was charged a different amount then what was on the site (International Customers)
We charge in USD – United States Dollar – if you are seeing a charge that is slightly different than the amount that was on site when you submitted your order please contact your bank in regards to the currency exchange rate.