SuperHeroStuff | HeroBox | Knowledge Base

HeroBox
Is there a kid’s version of the Hero Box?
At this time we do not have a kid’s Hero Box. But most of the boxes we have can include a children’s sized shirt if you would like to purchase one! Here is what you would need to do: Email our customer service team at help@superherostuff.com with ...
Is there a difference between Men’s & Women’s Hero Boxes?
No, all of the contents of the Hero Boxes are unisex! The only difference is the style of shirt that you choose during checkout, you have the option of choosing a women’s style shirt or a men’s style shirt for every box.
Hero Box Information:
Our Hero Box is a mystery! You won’t know what’s inside until it gets to your front door! Every box is jam packed with $70+ of SuperHeroStuff plus a few exclusive bonus items you won’t find anywhere else. There are 10 themes to choose from including ...
Is the Hero Box a subscription?
Currently we do not have a subscription service for Hero Boxes. It is a one-time purchase. No strings attached! You can order the character boxes as often as you like, they ship out within 1-3 business days from the purchase date. This box does not ...

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Do you ship to my Country?
We do ship all over the globe! So, to find this information you can just add the items to the cart and select your country before even checking out.This will pull up all of the shipping information and the cost ! If in a rare occasion your country ...
Return/Exchange Info
You can return any item as long as it has not been worn or washed. Body jewelry must be unopened, and swimwear/underwear/cami-panty sets must still contain the hygiene stickers and be in new condition. Please send the items to the below address with ...
Can I change my address?
If your order status is currently "waiting approval", please contact our customer service team at our help hotline. We may still be able to make changes before being processed. Orders with the status of "sent to warehouse", or orders that have ...
Why is my package being returned?
If you followed your tracking and your package is being returned to us, there could be several reasons why : Invalid address Missing apartment/suite number Recipient unavailable to accept delivery Package severely damaged in transit Recipient ...
Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make ...

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