I received the wrong order

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• I received the incorrect item

  If you received an incorrect item, please contact our customer service team for assistance. You can email us at help@superherostuff.com or call us at (201) 984-HERO (201-984-4376) Monday – Friday 8am – 5pm EST. Please do not ship back your item ...

• Why is my order flagged?

  Don't Panic!! Your order can be flagged for a number of reasons (out of stock items, address errors, PAYPAL e-checks or billing issues.) In this situation the best thing to do is to Contact Customer Service by e-mail at help@superherostuff.com or by ...

• I received a damaged or defective item

  If you received a damaged or defective item, please contact our customer service team for assistance. You can email us at help@superherostuff.com or call us at (201) 984-HERO (201-984-4376) Monday – Friday 8am – 5pm EST. Please do not ship back your ...

• I don’t have my order receipt how can I do a return?

  You can still do a return or exchange with us if you do not have your order receipt (packing list) that came in your package. You will need to include this information in the package with the item(s) you are returning: -Order Number -Contact ...

• Can I use Multiple Promotional codes ?

  If you are placing an order on our website and want to use for example a : Free Shipping code and a % off code. You can only enter in one code per transaction. However, if you are trying to place an order with a Promotional code and a Gift ...