I don’t have my order receipt how can I do a return?
You can still do a return or exchange with us if you do not have your order receipt (packing list) that came in your package. You will need to include this information in the package with the item(s) you are returning:
And a brief note indicating if you would like a refund or an exchange, if you would like an exchange then the note needs to indicate the new item you would like and the size.
I received the wrong order
If you received someone else’s order or the wrong order, please contact our customer service team for assistance. You can email us at firstname.lastname@example.org or call us at (201) 984-HERO (201-984-4376) Monday – Friday 8am – 4:30pm EST. Please do not ...
Why is my order flagged?
Don't Panic!! Your order can be flagged for a number of reasons (out of stock items, address errors, PAYPAL e-checks or billing issues.) In this situation the best thing to do is to Contact Customer Service by e-mail at email@example.com or by ...
Hero Box Information:
Our Hero Box is a mystery! You won’t know what’s inside until it gets to your front door! Every box is jam packed with $70+ of SuperHeroStuff plus a few exclusive bonus items you won’t find anywhere else. There are 10 themes to choose from including ...
Do I need an RMA for a return?
You do not need an RMA for a return with us. You need your original receipt (packing list) that was included in with your merchandise or your order number: You can return any item as long as it has not been worn or washed. Body jewelry must be ...
What is the difference between Slim sizing and Classic Ladies sizing?
Slim t-shirt sizes, sometimes referred to as Baby Doll, reflect a narrower cut that is tighter-fitting around the bust. Slim sizes are designed to fit teenagers and young women, although many women of all ages prefer the form-fitting Slim style. ...