I am experiencing trouble with the website!
If you are experiencing troubles when placing orders from our website, please check the version of your browser being used. Our website requires up to date versions of either Firefox, Google Chrome or Internet Explorer. Sometimes, the issue can be resolved by simply refreshing the page!
Internet Explorer Users: Your security settings may be set too high, which is not allowing you to access all the functions of our website. You can remedy this by updating the settings of your browser or by switching to Google Chrome or Firefox.
If trouble still persists, please contact customer service.
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If you are placing an order on our website and want to use for example a : Free Shipping code and a % off code. You can only enter in one code per transaction. However, if you are trying to place an order with a Promotional code and a Gift ...
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When you receive your watch, it may not be working for you right away. This is because there is a small plastic spacer that is attached to the dial of your watch. (This dial is located on the side of the watch) Once you remove the plastic spacer, ...
Why is my credit card being declined?
If your card is being "declined" during your purchase, this message is coming directly from your bank or card provider when we try to capture payment. When the payment processing company declines a transaction on behalf of your bank or card issuer, ...
Why is my tracking number not working ?
Your tracking number may not be working for a few reasons : - If you just placed your order and were e-mailed a tracking number, your tracking information will not be active for 12-24 hours! - If you selected the budget shipping option, please make ...