Factory Second Mystery Shirt Return Policy
The Factory Second Mystery Shirts are limited quantities and cannot be returned or exchanged. **ALL SALES FINAL** If you need any additional information, please contact our customer service team: email@example.com or 866.787.4376 Monday - Friday 8am - 5pm EST.
Underwear & Body Jewelry Policy
You can return any item as long as it has not been worn or washed. Body jewelry must be unopened, and swimwear/underwear/cami sets must still contain the hygiene stickers and be in brand new condition. If you have any questions about size or fit, ...
What is the difference between Slim sizing and Classic Ladies sizing?
Slim t-shirt sizes, sometimes referred to as Baby Doll, reflect a narrower cut that is tighter-fitting around the bust. Slim sizes are designed to fit teenagers and young women, although many women of all ages prefer the form-fitting Slim style. ...
Is there a difference between Men’s & Women’s Hero Boxes?
No, all of the contents of the Hero Boxes are unisex! The only difference is the style of shirt that you choose during checkout, you have the option of choosing a women’s style shirt or a men’s style shirt for every box.
Is there a kid’s version of the Hero Box?
At this time we do not have a kid’s Hero Box. But most of the boxes we have can include a children’s sized shirt if you would like to purchase one! Here is what you would need to do: Email our customer service team at firstname.lastname@example.org with ...
I have an item to return from a convention
We accept return and exchanges purchased from the comic conventions: For returns: Please include a copy of your receipt along with your contact information. We will need to contact you for your credit card details to be able to issue you a refund. ...