Do I need an RMA for a return?
You do not need an RMA for a return with us. You need your original receipt (packing list) that was included in with your merchandise or your order number:
You can return any item as long as it has not been worn or washed. Body jewelry must be unopened, and swimwear/underwear/cami-panty sets must still contain the hygiene stickers and be in new condition. Please send the items to the below address with a note stating whether you would like a refund or an exchange (remember to include details of what you would like in the exchange AS WELL AS YOUR RETURN ADDRESS) and your order number. Customers outside of the USA & Canada may require a standard shipping cost for return. Once we receive the return we can process it accordingly.
Please note your current contact information so you can be notified if there are any additional fees. Please do not include any CASH, CHECKS, or MONEY ORDERS.
Please include the original packing slip or confirmation e-mail with your exchange/return information; we do not require RMA #'s to return items.
On your packing slip you will find our return address, you are required to pay the return shipping cost.
150 E Grove St.
Dunmore PA 18510
I have an item to return from a convention
We accept return and exchanges purchased from the comic conventions: For returns: Please include a copy of your receipt along with your contact information. We will need to contact you for your credit card details to be able to issue you a refund. ...
Factory Second Mystery Shirt Return Policy
The Factory Second Mystery Shirts are limited quantities and cannot be returned or exchanged. **ALL SALES FINAL** If you need any additional information, please contact our customer service team: firstname.lastname@example.org or 866.787.4376 Monday - ...
Is there a kid’s version of the Hero Box?
At this time we do not have a kid’s Hero Box. But most of the boxes we have can include a children’s sized shirt if you would like to purchase one! Here is what you would need to do: Email our customer service team at email@example.com with ...
Do you ship to APO/FPO addresses?
We do ship to military APO/FPO addresses! Once you add the items to your cart and continue to place your order, you can select USA APO/FPO as your country and this will enable you to use your military address. You can still enter different billing & ...
Do you ship to a PO BOX?
Yes, we can ship to a PO BOX. During checkout, you will find options for both USPS and UPS; you will need to choose a USPS option for your shipment if you would like to use your PO BOX for delivery. Here are the USPS Options: US Post Office ...