Support Center

Order Processing Time Frame :

Last Updated: Feb 17, 2017 04:38PM EST
Typically our orders ship within 1 business day from the purchase date : 

 - We ship out of Eastern Pennsylvania, all orders placed Tuesday-Friday before 12 noon EST will be processed same day! Orders that are placed on Monday will be subject to the 1 day processing time and any orders placed after 12 noon EST Monday - Friday will be processed on the next business day.

- This can impact the following shipping services :  UPS Next Day Air, UPS 2nd Day, UPS 3 Day, UPS Ground and USPS Priority 1-3 business day mail. If you need your order to be shipped out the same business day, please make sure to follow these guidelines so that your delivery will not be affected. If you need assistance in choosing the correct shipping method please call us at our help line : 866.787.4376.

-If you are placing your order over the weekend or on a non-business day your order will then be processed on the following business day. For example : If you are placing an order on Friday at 1pm EST your order would then be shipping out on the following Monday. Same would go for orders placed any time on Saturday or Sunday. 

Contact Us

  • USA Customers:
    201-984-HERO (201-984-4376)
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