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Why don't I have a tracking number (International)?

Last Updated: Sep 12, 2013 04:04PM EDT
USPS First Class International
  •  If you are an international customer and have chosen USPS First Class Shipping tracking information is unavailable, as this is the slowest and cheapest method of International shipping. Shipping times may vary per destination. If you have questions pertaining to delivery times please Contact Customer Service.

USPS Priority/ Express International
  •  Tracking information is available for these methods of shipping, However tracking could take 48-72 hours to be updated. E-mail notification will be sent when your tracking information becomes available.
If you have any further questions pertaining to your international shipment please Contact Customer Service by e-mail at or by phone at 866-787-4376.

Contact Us

  • USA Customers:
    201-984-HERO (201-984-4376)
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